Step by step
- Open Laundry Management > New Order, or press New Order on the Work Board or Orders. If no cash register is open, the software first takes you to open one.
- On the right, in Receive Advance, pick the customer (search by name or phone), or press the add-customer button at the top to add a new one.
- Pick the service at the top (for example Wash & Iron). Then tap the item tiles (Shirt, Pant ...); each tap adds one piece at the price of that item for that service. Use the category chips or the search (F2) to find an item.
- Change the quantity or Rate on a line, or click the line to change its service, pieces and rate and to add a note (stain, colour, missing button).
- Press Express for an urgent order: every item gets the express charge and the delivery date moves to the express days. Check the Delivery date.
- Give a Discount if any and pick the Payment Mode of the advance: NONE (the full amount now), CASH or ONLINE (type the amount taken), CREDIT (no advance) or SPLIT.
- Press SAVE ORDER (F8), or SAVE & PRINT (F9) to print the memo for the customer and then the piece tags.
Good to know
- An order needs a listed customer and at least one item; the walk-in customer cannot be used.
- An item that has no price for the chosen service cannot be added; set its price in Laundry Setup.
- One order can have up to 500 pieces. The advance cannot be more than the order total.
- Rate can be changed only with the Edit Product Price from Sales Screen permission. A rate typed by hand is not changed by Express.
- The tags print with SAVE & PRINT only when Print tags with SAVE & PRINT is on in Setup. Memo and Tags print the last saved order again; Clear empties the screen.
- The order is a Sales Order with the advance as its payment; the invoice is made at delivery. When the order SMS is on in Setup, the customer gets an SMS at once.