Communication
GPOS Communication System Improve Team Collaboration
Enhance team collaboration with seamless communication management in GPOS. Streamline messaging, reduce errors, and improve efficiency for better customer service and smoother business operations.
Best features of GPOS Smart and Affordable Communication Management System
Real-Time Messaging & Alerts
Instantly notify staff about orders, updates, and issues to improve response time and coordination.
Task & Order Coordination
Assign tasks, track progress, and streamline workflow for better team collaboration and efficiency.
Centralized Communication Hub
Keep all staff conversations, announcements, and reports in one place for easy access and management
Key Features of
Communication Management
System
Communication Management System in POS enhances team collaboration with real-time messaging, instant alerts, and automated notifications. It streamlines staff coordination, reduces errors, and improves response times. Features include centralized communication, task assignments, order updates, and secure messaging, ensuring smooth operations, better customer service, and increased business efficiency.
Real-time
Financial Insights
- Integrated Online Payment
- Automatic Tax Calculations
- Cash Payments
- Redeem points in any branch any location.
Expense
tracking
- Loyalty Program Integration
- Multi-Channel Loyalty Sync
- Secure Customer Data Management
- Seamless Checkout Experience
GST & VAT
tracking
- Customizable VAT Reporting Periods
- VAT Input and Output Report
- Exportable VAT Reports
- Real-time reporting and insights
Automated
Data Sync
- Customizable Terminal Permissions
- Centralized Management
- Shared Inventory Across Terminals
- Cross-Terminal Loyalty and Promotion
Cloud
Accounting
- Inventory Barcode Integration
- Barcode Label Printing
- Barcode-Based Discount Management
- Barcode Scanning for Stock Transfers
Accounting
Reports
- Sale and purchase order management
- Customizable Order Workflows
- Reporting and Analytics
- Return and Exchange Management
Multi-currency
support
- Quick Payment Options
- Automated Tax Calculation
- Discount Management
- Receipt Printing
24/7 support
Feedback From Real Customers
Excellent customer service! The staff is knowledgeable and always ready to help me find products.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Wide range of organic and natural options. I appreciate their commitment to providing.
Meet our expert
support team
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Multi-currency support
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Cloud Accounting
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Accounting Reports
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Expense tracking
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Automated Data Sync
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GST & VAT tracking
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Real-time Financial Insights
We worked
with the world’s biggest brands
FREQUENTLY
ASKED
QUESTIONS
(FAQ)
What is Communication Management in GPOS?
Communication Management in GPOS is a built-in module that helps businesses stay connected with customers, staff, and suppliers directly from the POS system. It centralizes all communication channels—such as SMS, email, and in-app notifications—making it easier to send reminders, promotions, order updates, and internal alerts.
What are the key features of GPOS Communication Management?
Key features include:
Customer Notifications – Automatically send order confirmations, payment receipts, appointment reminders, etc.
Promotional Campaigns – Run bulk SMS or email campaigns for discounts, events, or new product launches.
Supplier Communication – Notify suppliers about stock orders, delivery confirmations, or payment updates.
Internal Messaging – Send alerts or instructions to specific team members or store branches.
Auto-Triggered Messages – Set rules to send automated messages based on events (e.g., low stock, overdue invoices).
Multi-Channel Support – SMS, email, and push notifications supported.
Message Logs & Tracking – View delivery status, open rates, and message history.
Why is communication management important for businesses?
Effective communication boosts customer satisfaction, enhances operational efficiency, and helps retain loyal customers. With GPOS Communication Management, you can automate and personalize your messaging, saving time and improving the customer experience.
Can I customize the messages?
Yes. You can fully customize the content, branding, and format of SMS, email, and in-app notifications. Templates are also available for quick edits and reusability.
Is it possible to send bulk messages?
Absolutely. You can create and send bulk SMS or email campaigns to your entire customer base or selected segments for marketing purposes or important announcements.
Can I schedule messages?
Yes. Messages can be scheduled for specific times or dates. This is useful for event reminders, promotions, or periodic updates like monthly invoices or birthdays.
Does it support customer segmentation?
Yes. You can segment your customers based on behavior, purchase history, store location, or custom tags, and send targeted communications accordingly.
Is there any message history or tracking?
Yes. Every message sent via the system is logged with timestamps and delivery status, so you can track whether it was successfully delivered, opened, or failed.
Is Communication Management available in all GPOS plans?
Communication Management is included in premium or communication-enabled plans of GPOS. For basic plans, this feature may be available as an add-on. Contact support to upgrade or activate this feature.
Do I need to integrate third-party SMS or email services?
GPOS offers built-in SMS and email gateways, but you can also integrate third-party providers (like Twilio, SendGrid, or SMTP services) if you prefer using your own.