Step by step
- Open Communicate > SMS Bodies.
- In Add SMS Body Format write a Format Name and the Body. Ready Templates offers ready texts; picking one only fills the form.
- Live Preview shows the text with its character count and how many SMS it takes.
- Set Important to Yes to mark the format with a star in the list, then press Save.
- In the list the pencil icon loads a format into the form to change it and the bin icon deletes it.
Good to know
- Format Name and Body are required.
- Keep the text short: every manual SMS also starts with the shop name, which counts in the length.
- In the ready texts the parts in [square brackets] are for you to fill in before sending.