Step by step
- Open Restaurant Management > Tables & Orders. The screen is called Tables, or Orders when Counter mode is on in Setup.
- Each table tile shows Free, or the running amount, the waiter and the minutes since the order was opened. A fire mark means items are cooking, a bell means food is ready in the kitchen.
- When your tables are in more than one area, click an area chip to see only that area, or All to see every table.
- Click a free table. In the window choose the Waiter, type the Guests and press Start Order (or Enter). The order screen of that table opens.
- Click a busy table to go back to its running order.
- For a parcel press Takeaway, for home delivery press Delivery. Choose the waiter (and type the Delivery address / note for a delivery) and press Start Order; the customer is picked in the order, as on the bill. These orders are listed under Takeaway & Delivery on the right; click one to open it.
- In Counter mode press New Order (or the N key): a counter order opens at once with the last waiter, without any question.
- A paid order whose food is still in the kitchen is shown as PAID under Paid · waiting for food. Press Done when the food is handed over to the customer.
Good to know
- The page needs the permission Tables / Take Orders / KOT. The Kitchen and Setup buttons show only for users who may open those pages.
- The screen refreshes itself every 10 seconds, so several waiters can use it at the same time.
- If no table is set up yet, press Add Tables to go to Setup. A shop without tables can turn on Counter mode in Setup.
- Order numbers start again from 1 every day.
- The waiter you choose is remembered on this computer for the next order.
- Opening an order needs no cash register; only receiving the bill does.