Step by step
- Open Billing in the side menu.
- The Current Plan card shows the plan, Active since, whether the Backoffice is enabled, Renewal due (Trial ends on a trial) and the Business Limit (shops made out of shops allowed).
- Press Upgrade Plan to move to a bigger plan, Renew Business to pay the next period of your shops, or Renew Woocommerce to renew the WooCommerce connection.
- Remaining SMS shows your SMS balance. Click a pack in Sms Plans to buy SMS; WhatsApp Packages and AI Credits are bought the same way with Buy Package.
- The List of Businesses tab shows every shop you have paid for with Registered On, Expire Date and Status (Active or Expired). A shop that is paid but not made yet shows Not yet to be created.
- The Purchase History tab lists your payments with Purchase Type, Payment Date, Payment Gateway, Transaction ID, Total Payable, Paid and Due. The icon in Action opens the invoice as PDF.
- In the Documents tab enter the Document Name, a Short Description and the Files, and press Submit to send papers to the software team. Each one shows Pending until it is Approved.
- To pay by bKash or Nagad, open the bKash / Nagad tab (when it is on), send the money to one of the accounts shown, fill in Payment for, Amount, Paid by, Sender number / account and Transaction ID (TrxID), and press Submit payment.
Good to know
- While you have a due amount, Upgrade Plan and Renew Business are hidden. Pay the due first with the Payment button of the top bar.
- Renew Business needs the renew permission; Renew Business and Renew Woocommerce are not shown on a trial.
- A manual payment stays Waiting until the software team checks it; it then shows Approved or Rejected in Your submitted payments.
- The SMS balance belongs to the shop you are logged in to; each shop has its own balance.
- App Store opens the apps you can add. Direct Profile Login opens your account on the software website (for the super admin only).
- The Billing menu needs the billing permission and the Billing module switched on in Modules.