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Help Center

SMS Providers

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Connect the bulk SMS gateway of your own SMS company so the software can send invoices, reminders and manual SMS through it.

Step by step

  1. Open Communicate > SMS Providers.
  2. In Add SMS Provider choose your company in Provider Template if it is listed; it fills the API settings. Otherwise keep Custom / other provider.
  3. Enter the Provider Name, the URL of the gateway, the Api Key and the Sender Id given by your SMS company.
  4. Enter Send To Param and Message Param: the field names your gateway uses for the phone number and the text (for example to and message).
  5. Under API Format set the HTTP Method, Body Format, Api Key Param, Sender Id Param and Country Code. Success Keyword, Extra Params, Body Template and Headers are only for providers that need them.
  6. Set Status to Active and press Save. Request Preview shows what will be sent.
  7. In the list press the paper plane icon (Test connection), type a number in Send To and a Test Message and press Send Sms. The pencil icon edits a provider and the bin icon deletes it.

Good to know

  • Provider Name, URL, Api Key and Status are required.
  • Only one provider sends SMS. Saving one as Active turns the others off.
  • Country Code takes the place of the leading 0 of a local number: 880 sends 01712345678 as 8801712345678.
  • Check the filled settings against the API document of your provider. The page needs the SMS Integration app and the SMS Providers permission.
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