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Send SMS Manually

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Write one SMS and send it to many customers, suppliers or users at once, for example an offer, a greeting or a notice.

Step by step

  1. Open Communicate > Send SMS Manually. Remaining SMS at the top shows your SMS balance.
  2. In Select Group choose All, Customers, Suppliers or Users and tick the people; the ticked numbers go into the To field. Check All and Uncheck All tick or clear the whole list.
  3. Customers by filter picks customers by Customer Group, Loyalty Tier, Route / Area, Total Purchase, Bought Since, No Purchase Since, Birthday, Due Above and Contact Info.
  4. Type more numbers in To and press Enter (Add number). You can paste several numbers at once.
  5. Choose a saved text in Select Body, or write the Message yourself. The meter shows the length and how many SMS it takes.
  6. Press Send SMS.

Good to know

  • Every SMS starts with the name of the shop and a colon, and that is counted in the length.
  • Every 160 characters count as one SMS for each number, and a Bangla text uses up the balance faster. When the balance is not enough the SMS is refused.
  • A shop with its own SMS Integration can go on sending through the Active provider of SMS Providers when the balance runs out.
  • At least one phone number is needed. SMS are sent in the background.
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