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Help Center

Customer Areas

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The areas or routes where your customers are. An area sorts customers by place and decides which customers a staff member can see.

Step by step

  1. Open Contacts > Customer Areas.
  2. Press New (F3) and type the Area Name.
  3. Choose the Division, then the District and the Sub-District. Enter the Zip-Code and the Address if needed.
  4. Press Save (F8).
  5. The list shows the Route Name, Division, District, Sub-District, Zip-Code and Address. The pencil edits an area and the bin deletes it. Excel, Pdf and Print export the list.
  6. Put a customer in an area with Area Name on Add Customer or Edit Customer. The Customers list can be filtered by Customer Area.

Good to know

  • The Area Name must be unique.
  • On Add User or Edit User, Customer Area Access gives a user one or more areas. That user then sees only the customers of those areas.
  • Deleting an area does not delete its customers; they are left without an area.
  • The page needs the Customer Routes permission.
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