Step by step
- Open Restaurant Management > Kitchen Screen, or press Kitchen on the tables or order screen. Keep it open on a screen in the kitchen.
- A new ticket comes into New with a beep. The card shows the KOT number, the table (or the order type and customer), the order number, the minutes since it was sent, each item with its quantity and kitchen note, and the waiter.
- Press Start when cooking begins; the ticket moves to Cooking. Press Ready when the food is done. A quick item can go from New straight to Ready.
- When the food is picked up press Served; the ticket leaves the screen. The waiter or cashier can also mark it served on the tables or order screen.
- The print button on a card prints the ticket again.
- The speaker button in the top bar turns the beep for new tickets on or off.
Good to know
- A ticket that is not ready is highlighted after 10 minutes, and more strongly after 20 minutes.
- When a whole order is cancelled its card says ORDER CANCELLED; press Served to clear it. A single cancelled item is marked on the card.
- A Ready ticket that nobody marks served leaves the screen by itself one hour later.
- Items of the categories set in Setup as Items that do not go to the kitchen never come to this screen.
- The screen refreshes every few seconds. It needs the Kitchen Screen permission.
- Users who may also take orders get a Tables button here (New Order and Orders in Counter mode) to go back to the sales side.