Step by step
- Open Subscriptions > Recurring Subscriptions.
- Press Filter Options to narrow the list by Search Product, shop, Customer, From Date and To Date, then press Filter.
- Each row shows the Date, the Product or the package with its duration, Stock Location, Customer, Invoice ID, Quantity, Unit Price, Unit Discount, Unit Tax, Unit Price (Inc. Tax) and Subtotal. Click the Invoice ID to see the invoice.
- To stop a renewal press Stop Recurring on the row and confirm. The line becomes One Time and is not billed again.
Good to know
- A recurring line with a package is billed again some days before its paid period ends; the days for weekly, monthly and yearly packages are set in Subscriptions > Settings. Packages in hours or days are billed after the period has ended.
- The new period is added to an unpaid subscription invoice of the customer if there is one; otherwise a new invoice is made. Take the money with Add Receipt in Subscriptions > Subscriptions.
- Stop Recurring does not change bills that were already made.
- Only lines of final subscription invoices are listed.