RepairFrom first quote to paid job
Repair and Maintenance Management with Quotes, Jobs and Parts
Repair and maintenance management in GPOS carries a workshop job from the first service request to the final payment. Agree a quotation before work starts, open a job order with the technician's name on it, draw spare parts from stock with low-stock alerts, and follow unpaid repairs in the customer ledger.
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Real-time data synchronization ensures accurate financial reporting
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4 features
For repair workshops that
quote, fix and bill
A repair or maintenance business runs on agreed prices, clear jobs and money collected. These features cover pricing the work before it starts, knowing who is on each job, keeping spare parts in stock and following up what customers still owe.
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Price the repair before you start
Write up a quotation for the customer with the work and parts it covers, so the price is agreed and on record before a technician opens the job. See how to add a quotation.
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Every job tied to a technician
Each job order shows which technician is working on it, so when a customer calls about their repair, the front desk can tell them who has it without going to the workshop to ask.
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Spare parts drawn from stock job by job
Parts used on a job come out of your inventory, and alert quantities warn you before a part you fit often runs short, so jobs don't stall while you wait for spares.
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Dues on finished repairs followed up
If a customer collects a repair and pays later, the amount stays on their customer ledger, so you can see every unpaid job in one place and chase it up.
Key Features of Repair and Maintenance Management
GPOS repair and maintenance management follows each workshop job from the service request to the final payment. Quote the work first, name the technician on the job order, draw spare parts from stock and keep unpaid repairs on the customer ledger.
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Service Requests
- Customer Added or Picked at Intake
- Problem Described in the Customer's Words
- Item Serial Number Recorded
- Request Ready for a Quotation
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Repair Quotations
- Labor and Parts Priced Up Front
- Price Agreed Before Work Starts
- Printed Quotation for the Customer
- Quotation Carried Through to the Invoice
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Job Orders & Technicians
- Technician Assigned to Each Job Order
- Own Login for Every Technician
- Front Desk Knows Who Has the Job
- Parts Used Listed on the Job
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Spare Parts Stock
- Spare Parts Kept as Stock Items
- Alert Quantity on Fast-Moving Parts
- Purchase Orders for Spare Parts
- Stock Report of Parts on Hand
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Warranty & Claims
- Serial or IMEI Kept for Every Unit
- Warranty Found by Serial, Invoice or Phone
- Claims Handled with Checklists
- Supplier RMA for Faulty Parts
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Repair Billing & Dues
- Invoice Raised When the Job Is Done
- VAT Shown on Every Repair Invoice
- Payment Method Picked at Billing
- Unpaid Repairs in the Customer Ledger
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Workshop Reports
- Repair Income in Sales Reports
- Dues Owed by Each Customer
- Workshop Expenses on Record
- Profit and Loss for the Workshop
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24/7 support
Contact our team
Getting started 5 steps
How repair and
maintenance management
works in GPOS
Repair and maintenance management in GPOS takes five steps, from the first quotation to the final bill. Service requests, job orders, technicians, inventory and billing are all tracked in one system.
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Set up users and parts
Add a user account for each technician and front-desk staff member, and add the parts you stock as products with categories, units and alert quantities.
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Log the service request
Add the customer or pick an existing one, log their service request and give them a quotation for the work before any job starts.
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Open the job order
Open a job order for the agreed work and track which technician is on it and which parts it takes from your inventory.
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Bill and collect payment
When the job is done, create the invoice, choose the payment method and process payment, then check the customer ledger for anything still due.
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Check stock and sales reports
Use the stock report to see which parts you have on hand, and the sales reports to follow what your repair work earns, synced across devices in real time.
Customer stories
Feedback From Real Customers
Shop owners on what changed after their billing, stock and accounts moved to GPOS.
GPOS System has been a great solution for our bike shop. It makes billing, inventory management, and sales tracking simple and efficient. Managing spare parts, customers, and reports is now much easier
We use GPOS System to manage billing, accounting, and inventory for our electronics store. It is fast, reliable, and easy to use. The real-time reports and stock management features have improved our efficiency, reduced errors in our everyday business operations
I use GPOS System for my computer hardware business to manage billing, inventory, and accounting. It is reliable, easy to use, saves time, improves accuracy, and helps me efficiently manage daily business operations and stock control in single software
We use GPOS System in our IT Shop every day. It’s fast, reliable, and easy to use. Inventory, sales, and billing are now fully organized, helping us save time and improve customer service. I highly recommend it for any IT shop
GPOS System has been an excellent solution for our toy shop. It simplifies billing, inventory management, and sales tracking, making daily operations much more efficient. Managing products, customers, and reports is now easy
GPOS System has been an excellent solution for our sanitary products business. It simplifies billing, inventory management, and sales tracking, helping us manage stock accurately and serve customers efficiently. The system is fast, reliable, and easy to use
GPOS System has transformed the way we manage our fashion store. From billing and inventory tracking to customer management and sales reporting, everything is now organized and efficient. The system is fast, easy to use, and helps us stay on top of stock and trends
GPOS System has been a great addition to our organic products shop. It makes billing, inventory management, and sales tracking simple and efficient. Managing products, customers, and reports is now much easier, helping us save time and improve accuracy
GPOS System has transformed our salon and spa operations. Billing, accounting, and inventory management are now faster, more accurate, and easier to track. It saves us valuable time every day and helps us serve customers better
Using GPOS System for our Engine Oil distribution business has transformed operations. Billing, inventory, and accounting are now faster, accurate, and well-organized. Real-time stock tracking and detailed reports help us make better business decisions every day
We use GPOS System in our supershop to manage billing, accounting, and inventory. It’s fast, reliable, and easy to use. The system has improved our efficiency and helped streamline daily operations significantly
We've been using GPOS System at Adnan Drug House, and it has significantly improved our daily operations. Inventory tracking, billing, and reporting are now faster and more accurate. Highly recommended
GPOS makes billing, inventory, and sales management easy. Manage products, clients, and reports in one for trading businesses. Highly recommended for trading business that wants to manage effortlessly!
GPOS System has been a game-changer for our pharmacy. It makes billing, inventory control, and sales management fast and accurate. Managing medicines, stock levels, customers, and reports is now much easier
Safa Departmental Store has greatly benefited from using GPOS System. It has simplified billing, inventory management, and sales tracking, making daily operations faster and more efficient
GPOS System has been a valuable asset for our trading business. It makes billing, inventory management, and sales tracking simple and efficient. Managing products, customers, suppliers, and reports is now much easier
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FREQUENTLY
ASKED
QUESTIONS (FAQ)
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What is GPOS repair and maintenance management?
It is the part of GPOS that runs repair and service jobs from the first request to the final payment. Staff log the request, quote the customer, open a job card for a technician, take spare parts from stock and invoice the finished job, and any unpaid amount stays in the customer ledger.
Can I see which technician is working on each job?
Yes. Every job card is assigned to a technician, so you can see who has which job and where it stands. Spare parts used on a job are drawn from inventory against its job card, and low-stock alerts tell you when a common part is running out.
Does GPOS handle warranty repairs and claims?
GPOS records the serial or IMEI number of every unit you sell, and looking up a serial, an invoice or the customer's phone number shows the warranty. Claims come with checklists and service job cards, and parts that have to go back to the supplier are handled through supplier RMA.
How do I keep track of unpaid repair bills?
Each finished job is invoiced to the customer, and anything left unpaid stays in that customer's ledger. You can see what every customer owes at a glance and follow up before a balance grows, while the job's invoice and the parts it used stay on record.
