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Orders

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The list of all laundry orders with the items, delivery date, pieces ready, total, paid and due, and the totals of the filters. From here you view an order, print its memo or tags, deliver it, send the ready SMS or cancel it.

Step by step

  1. Open Laundry Management > Orders.
  2. Narrow the list with Status (Running, Delivered, Cancelled), Stage (Received, Processing, Ready), Delivery (Due today, Next 7 days, Late), Express (Express only), From Date and To Date.
  3. Order shows the number, an Express mark and the date. Delivery is red when late, Ready shows the pieces ready out of all, and Status shows the stage of a running order or the invoice of a delivered one.
  4. The last row shows the totals of the filters: the number of orders, pieces, Total, Paid and Due.
  5. Click Action on a row: View, Print Memo, Print Tags, Deliver (opens the Work Board with the delivery window), Send "Ready" SMS, Cancel Order, and Invoice for a delivered order.
  6. Search by order number, customer, phone or item. Excel and Print export the list. New Order and Work Board are at the top.

Good to know

  • An order with an advance cannot be cancelled. Return the advance first (Sales Order > Payments), then cancel.
  • Total, Paid and Due come from the Sales Order, or from the invoice after delivery.
  • Cancel Order needs the Cancel Order permission and Deliver needs the Deliver / Receive Payment permission.
  • With no dates set the list shows the orders of all dates.
  • The page needs the Order List permission.
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