Step by step
- Open Inventory > Warranties. The page is called Warranties/Guaranties.
- Press New to open Add Warranty/Guaranty and type the Name, for example 1 Year Service Warranty.
- Choose the Type. Guaranty means the item is replaced during the whole period; Warranty means service, and replacement only inside its replacement period.
- Enter the Duration and choose Months, Days or Years. It is the full cover, counted from the sale date.
- For the Warranty type you can give a Replacement Period inside the duration, for example 3 Years warranty with 1 Year replacement. Add a Description if needed and press Save.
- The list shows Warranty ID, Name, Duration and Description. In the Action column the edit icon changes a term and the trash icon deletes it. Excel, Pdf and Print export the list.
- Give the term to a product in the Warranty field of Add Product or Edit Product.
Good to know
- Name and Duration are required.
- Deleting a term takes it off every product and sold item that has it. Edit the term instead when it is in use.
- The Replacement Period box is shown only for the Warranty type. It is used by the Warranty Management module (warranty register and warranty check).
- The menu item is hidden when the Warranty module is switched off in Modules.
- The + beside the Warranty field of Add Product adds a term without leaving that page.