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Woocommerce

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Links the shop with your WooCommerce online store: send the categories and products (with their stock) to the store, map the tax rates, and bring the orders of the store in as sales orders.

Step by step

  1. Open Woocom > Woocommerce. The badge next to the title shows Activated, Not Activated or Expired, with the Valid till date.
  2. If the store is not connected yet, press Connect Store (or API Settings) and enter the store details there first.
  3. In Map Tax Rates choose, for each Application Tax Rate, the Equivalent Woocommerce Tax Rate, then press Save Changes.
  4. In Sync Product Categories press Sync Categories. It sends the categories and sub-categories to the store; do it before the products.
  5. In Sync Products press Sync Only New to send the products that are not in the store yet, or Sync All to also bring in the products of the store and update every product that is already there.
  6. In Sync Orders press Sync Orders. The pending, on-hold and processing orders of the store come in as sales orders, and the ones brought in before are updated. Sales Orders opens their list.
  7. The bar at the top shows Items pending, Tax rates mapped, Store orders and Last sync. Recent store orders lists the last orders with the tag Order or Final.

Good to know

  • Only products with Displayed In E-com set to Yes on the product form are sent to the store.
  • One sync runs at a time. Do not refresh or leave the page while a sync is running.
  • The sync buttons are locked while the store is not connected or the WooCommerce add-on has expired. Renew the add-on to sync again.
  • An order from the store stays a sales order. In the Sales Orders list use Change Order to Final to make it a sale; this is offered only before anything is delivered.
  • To send a single product use Sync with Woocommerce in the Action menu of the product list. With Enable Auto Sync on (API Settings) stock changes are sent by themselves.
  • Each card is shown only to a user who has its permission: sync categories, sync products, sync orders or map tax rates.
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