Step by step
- Open Sales > Sales Return List, click Action on the return and choose Edit.
- Check the customer, the Return Date and the Warehouse. Closing Balance shows the balance of the customer with this return as it is saved now.
- To change a return quantity or price, click the item in the table, change it in the entry line and press Add; the Remove item icon takes an item out. Search Product (F2) adds another product.
- Change Return Discount, Return Tax or the Return Note if needed.
- Previous Paid & Due (On Voucher) shows what was already paid back. To pay more now, enter it in Paying Amount and choose the Payment Method and the Credit A/c.
- Press Save Changes (F8).
Good to know
- The customer cannot be changed when a payment was made against this return.
- If part of the returned goods has already been sold again, its return quantity cannot be lowered below that.
- Saving updates the stock, the ledger of the customer and the payment of the return.
- Edit is shown only for the returns of your own shop and needs the permission to edit sales returns.