Skip to content
GPOS System Free trial
Language: English

Help Center

Help Center

Client Profile

Posted
Updated

The profile of one salon client: visits, money spent, packages and membership with the sessions left, the visit history, the upcoming appointments and the notes of the staff, such as allergies.

Step by step

  1. Open it with Profile on Spa & Salon Management > Clients, with Profile on a booking of the calendar, or with More > Client Profile on the bill.
  2. The tiles at the top show Visits, Spent, Active packages / memberships and No-shows.
  3. Packages & Membership lists every package or membership the client bought, with its dates, its status and the sessions left of each service.
  4. Visit history lists the last visits with the Date, Services (Staff), Invoice and Amount. Click an invoice to see the sale.
  5. In Notes & Upcoming type a Note (allergy, skin type, preferred staff) and press Add. The trash button deletes a note.
  6. The upcoming appointments are listed above the notes; the open button shows that day on the calendar.

Good to know

  • Every note keeps the name of the user and the time, and all users who may see client profiles can read it.
  • A package shows Active, Used up (no session left), Expired or Cancelled.
  • A walk-in customer has no profile; only listed customers have one.
  • The page needs the Client Profiles & Notes permission.
Chat with us

Chat with us

Choose the app you prefer.