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Help Center

Customers

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The list of your customers with their sales, payments and current balance. From here you add a customer, open the full account of a customer, send a due reminder or switch a customer off.

Step by step

  1. Open Contacts > Customers.
  2. Press New (F3) to add a customer. Name and Phone are required; give the Credit Limit, Opening Balance, Customer Group and address if needed, then press Save (F8).
  3. Find a customer by typing the customer ID, name or phone in the search box.
  4. Narrow the list with the filter bar: Customer Group, User, Customer Area and Status. Reset clears the filters and the search.
  5. Click Action > Manage to open the account of the customer: ledger, sales, receipts, payments and attachments.
  6. The other actions are Money Receipt Vouchers, Edit, Send Due Remainder via SMS or Email, and Delete.
  7. The last row shows the totals. Columns hides or shows columns, and Export gives every matching row as Excel or Pdf.

Good to know

  • Opening Balance: choose (+) Debit when the customer owes you money from before, and (-) Credit when you owe the customer.
  • Two customers of the same shop cannot have the same phone number.
  • A customer who has any transaction cannot be deleted. Switch the customer off in the Status column instead; nothing can be sold to a deactivated customer.
  • Turn on Column search to filter on one column. The amount columns accept 500, >500, <500, >=500, <=500 or !=0; for example Curr. Balance >0 lists the customers who have a balance.
  • Import Customer adds many customers at once from a file.
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