Delete a Sales Invoice in GPOS

This tutorial will guide you through the step-by-step process of deleting a sales invoice in GPOS, when necessary due to incorrect entries or cancelled transactions.

🛠️ Why You Might Need to Delete a Sales Invoice

• A customer cancelled the order after billing

• The wrong item or quantity was billed

• A duplicate invoice was created by mistake

• Test invoice needs to be removed from records

📋 Steps to Delete a Sales Invoice in GPOS

✅ Step 1: Go to the Invoice List

1. Log in to your GPOS dashboard.

2. From the side menu, navigate to the “Sales” module.

3. Click on “Manage Sales” to view all previously created invoices.

✅ Step 2: Search and Select the Invoice

1. Use filters like invoice number, customer name, or date to locate the invoice.

2. Select the invoice you want to delete from the list.

3. Click on “Action Button”

✅ Step 3: Click on “Delete”

1. After selecting the invoice, click the “Delete” button.

2. A confirmation pop-up will appear to prevent accidental deletion.

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⚠️ Important: Linked Receipts Must Be Deleted First

If the invoice you’re trying to delete has an associated receipt (payment record) already completed, you must delete the receipt first before deleting the invoice.

🔄 Steps:

1. Go to the Receipts or Payment List section.

2. Locate the corresponding receipt using invoice number, date, or customer name.

3. Delete the receipt entry.

4. Once the receipt is deleted, return to the Invoice List and proceed to delete the invoice as shown in the above steps.

This ensures that all financial and inventory records remain consistent and accurate.

✅ Step 4: Confirm Deletion

1. Review the invoice details one last time.

2. Click “Yes” or “Confirm” to permanently delete the invoice.

3. The invoice will be removed, and the inventory and reports will be updated accordingly.

🔐 Important Notes

• Only users with delete permission can perform this action.

• Deleted invoices cannot be recovered — proceed with caution.

• All deletions are logged for audit and tracking purposes.

🎯 Tips

• Double-check the invoice before deleting to avoid unintentional loss of data.

• Use user roles to control who can delete sales.

• Keep a record of deleted invoice numbers for compliance, if needed.

By following these steps, you can safely delete any unwanted or incorrect sales invoices in GPOS, keeping your billing and inventory data clean and accurate.