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How to Delete a Customer in GPOS

PostedAugust 14, 2025
UpdatedAugust 14, 2025
Byadmin

This tutorial will guide you through the step-by-step process of deleting a customer from your GPOS system.

🛠️ Why You Might Need to Delete a Customer

  • Duplicate customer records were created by mistake

  • The customer’s information is no longer relevant

  • Test/demo customer profiles need to be removed

  • Incorrect details were entered and a new profile is created instead

📋 Steps to Delete a Customer in GPOS

✅ Step 1: Go to the Customer List

  1. Log in to your GPOS dashboard.

  2. From the side menu, navigate to the “Customers” module.

  3. Click on “Customer List” to view all registered customers.

✅ Step 2: Search and Select the Customer

  1. Use the search bar or filters to find the customer you want to delete.

  2. Search by Customer Name, Mobile Number, or Email.

  3. Click to select the correct customer profile.

✅ Step 3: Open Customer Details

  1. Once the customer is selected, click on their name to open the Customer Details page.

  2. Review the information to ensure you are deleting the correct profile.

✅ Step 4: Click “Delete Customer”

  1. Click the “Delete” or “Remove Customer” button.

  2. A confirmation message will appear asking you to confirm deletion.

✅ Step 5: Confirm Deletion

  1. Click “Yes” or “Confirm” to proceed.

  2. The customer will be permanently removed from your GPOS system.

🔐 Important Notes

  • Only authorized users with delete permissions can remove customers.

  • Deleting a customer will not remove their past invoices — sales history will remain in the system.

  • Once deleted, the customer profile cannot be recovered unless recreated manually.

🎯 Tips

  • Use the search and review step carefully to avoid deleting the wrong customer.

  • For inactive customers, consider marking them as “Inactive” instead of deleting, to preserve full details.

  • Regularly clean your customer list to keep the database organized.

By following these steps, you can easily remove unnecessary or duplicate customer records from GPOS, keeping your customer database clean and accurate.

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