ACCOUNTING
Restaurant order management system
Restaurant Order Management System streamlines order processing, reduces errors, enhances kitchen efficiency, and improves customer service with real-time order tracking, KOT, KDS, and seamless POS integration.
Best features of Restaurant order management system
Real-Time Order Tracking & Syncing
Orders from POS, online platforms, and tables are instantly synced with the kitchen and staff, ensuring accurate and timely preparation.
Automated KOT (Kitchen Order Ticket) & KDS Integration
Orders are automatically sent to the kitchen display system (KDS) or printed as KOTs, reducing miscommunication and improving efficiency.
Order Modifications & Status Updates
Staff can modify orders in real time, and the system updates status (preparing, ready, served) for seamless communication between the kitchen and front-of-house.
Key Features of
Restaurant order management system
Restaurant Order Management System simplifies order processing, ensuring smooth coordination between the front-of-house and kitchen. It features real-time order tracking, automated KOT generation, and seamless integration with the kitchen display system. Reduce errors, speed up service, and enhance customer satisfaction with an efficient, technology-driven restaurant management solution.
Real-time
Financial Insights
- Integrated Online Payment
- Automatic Tax Calculations
- Cash Payments
- Redeem points in any branch any location.
Expense
tracking
- Loyalty Program Integration
- Multi-Channel Loyalty Sync
- Secure Customer Data Management
- Seamless Checkout Experience
GST & VAT
tracking
- Customizable VAT Reporting Periods
- VAT Input and Output Report
- Exportable VAT Reports
- Real-time reporting and insights
Automated
Data Sync
- Customizable Terminal Permissions
- Centralized Management
- Shared Inventory Across Terminals
- Cross-Terminal Loyalty and Promotion
Cloud
Accounting
- Inventory Barcode Integration
- Barcode Label Printing
- Barcode-Based Discount Management
- Barcode Scanning for Stock Transfers
Accounting
Reports
- Sale and purchase order management
- Customizable Order Workflows
- Reporting and Analytics
- Return and Exchange Management
Multi-currency
support
- Quick Payment Options
- Automated Tax Calculation
- Discount Management
- Receipt Printing
24/7 support
Feedback From Real Customers
Excellent customer service! The staff is knowledgeable and always ready to help me find products.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Wide range of organic and natural options. I appreciate their commitment to providing.
Meet our expert
support team
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Multi-currency support
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Cloud Accounting
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Accounting Reports
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Expense tracking
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Automated Data Sync
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GST & VAT tracking
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Real-time Financial Insights
We worked
with the world’s biggest brands
FREQUENTLY
ASKED
QUESTIONS (FAQ)
What is the Restaurant Order Management System in GPOS?
Restaurant Order Management System is a core feature within the GPOS Restaurant POS that allows restaurants to efficiently handle customer orders from the moment they are placed until they are served or delivered. It automates order flow between servers, kitchen staff, and cashiers.
How does it help my restaurant operations?
It streamlines the entire process by:
Allowing quick order entry via tablets, mobile devices, or POS terminals.
Sending orders directly to the Kitchen Display System (KDS) or printed kitchen tickets.
Tracking order status in real-time.
Reducing errors caused by handwritten notes or miscommunication.
Speeding up table turnover and service time.
Is it suitable for all types of restaurants?
Yes! The GPOS Restaurant Order Management System is highly flexible and works perfectly for:
Full-service restaurants
Quick-service restaurants (QSR)
Cafés
Bars
Food trucks
Multi-branch or franchise operations
Does it support multiple order types like dine-in, takeout, and delivery?
Absolutely. It is designed to handle:
Dine-in orders: Including table assignments and split bills.
Takeout orders: With quick access and customizable pickup times.
Delivery orders: Integrated delivery management features and support for third-party delivery apps.
Can I customize the order screen layout?
Yes, you can customize menu categories, item modifiers (like extra cheese, spice level, etc.), combo deals, and even special instructions to better match your restaurant’s workflow and menu complexity.
How does it improve communication with the kitchen?
The system sends orders instantly to the Kitchen Display System (KDS) or prints kitchen tickets, grouped by course or item type, reducing preparation delays. Updates like item cancellations or changes are also instantly communicated to the kitchen staff.
Does the system support table management?
Yes, GPOS includes integrated table management. You can view real-time table status, manage reservations, assign orders to specific tables, and merge/split tables when needed.
Will it help reduce mistakes and order errors?
Definitely. By removing handwritten orders and verbal miscommunication, and by allowing real-time updates and order confirmations, the system drastically cuts down on human errors, resulting in higher customer satisfaction.
Is training needed to use the system?
Minimal training is needed. GPOS Restaurant POS features an intuitive, user-friendly interface designed for fast adoption by both tech-savvy and non-technical staff.
Can I view order reports and analytics?
Yes, the system tracks all orders and generates detailed reports. You can analyze:
Best-selling items
Average order value
Peak order times
Staff performance
Order accuracy rates
These insights help you make smarter business decisions.
Does it integrate with payment and billing?
Yes, once an order is complete, it seamlessly integrates with the billing system. It supports:
Split bills
Multiple payment methods (cash, card, wallet, etc.)
Discounts and promotions
Tip/gratuity management
Is it cloud-based?
GPOS offers both cloud and local server options depending on your needs. A cloud setup allows real-time access to order data, even remotely, and offers automatic backups and updates.