Repair Maintenance
Jewellery Repair and maintanance System
All-in-one Jewellery POS with integrated repair and maintenance tracking—manage sales, services, and customer orders effortlessly in one platform.
Best featrues of repair and maintenance software
Repair Job Tracking
Track each repair from intake to completion with job status updates, deadlines, and assigned technicians—ensuring transparency and timely service.
Customer Notifications
Automatically send SMS or email updates to customers about repair progress, approvals, and pickup readiness, enhancing communication and satisfaction.
Detailed Repair History & Records
Store detailed logs of past repair work, including issues, solutions, parts used, and costs—ideal for building trust and managing repeat services.
Key Features of repair and maintenance software
Our Jewellery POS system comes with integrated repair and maintenance management, allowing you to track repair jobs, manage customer orders, and streamline sales—all from one platform. Ideal for jewellery stores, it simplifies inventory, invoicing, and customer service while keeping repair history organized and accessible for a seamless in-store experience.
Work Order
Automation
- Integrated Online Payment
- Automatic Tax Calculations
- Cash Payments
- Redeem points in any branch any location.
Multi-Stage
Workflow
- Loyalty Program Integration
- Multi-Channel Loyalty Sync
- Secure Customer Data Management
- Seamless Checkout Experience
Estimate &
Approval
- Customizable VAT Reporting Periods
- VAT Input and Output Report
- Exportable VAT Reports
- Real-time reporting and insights
Damage
Assessment Tools
- Customizable Terminal Permissions
- Centralized Management
- Shared Inventory Across Terminals
- Cross-Terminal Loyalty and Promotion
Cleaning &
Polishing Scheduling
- Inventory Barcode Integration
- Barcode Label Printing
- Barcode-Based Discount Management
- Barcode Scanning for Stock Transfers
Stone Tightness
Checks
- Sale and purchase order management
- Customizable Order Workflows
- Reporting and Analytics
- Return and Exchange Management
Metal Refinishing
Tracking
- Quick Payment Options
- Automated Tax Calculation
- Discount Management
- Receipt Printing
24/7 support
Feedback From Real Customers
Excellent customer service! The staff is knowledgeable and always ready to help me find products.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Affordable prices and high-quality products. I never have to worry about breaking the bank.
Wide range of organic and natural options. I appreciate their commitment to providing.
Benefits of a Repair and Maintenance Module
We worked
with the world’s biggest brands
FREQUENTLY
ASKED
QUESTIONS
Frequently asked question (FAQ)
pages to find answars.
What is the Repair and Maintenance Software in GPOS Jewellery POS?
Repair and Maintenance Software is a built-in module within the GPOS Jewellery POS system that allows jewellery stores to manage customer repair requests. It tracks repair jobs, assigns tasks to technicians, logs repair history, and notifies customers upon completion — all from one centralized dashboard.
How does the repair tracking work?
Once a customer drops off an item for repair, you can log the item with a unique repair ticket, capture images, list repair details, and set estimated delivery dates. Each repair job can be tracked in real time by staff and customers, ensuring full transparency.
Can I notify customers when their jewellery is ready for pickup?
Yes. The system automatically sends SMS or email notifications when the repair is complete or ready for pickup. You can also send updates during the repair process to keep your customers informed.
Does it support technician assignments?
Absolutely. You can assign repair jobs to specific technicians, set deadlines, and monitor their progress. Each technician’s performance and repair history is stored for future reference and accountability.
Can I generate repair invoices and receipts?
Yes. Once a repair is marked complete, you can instantly generate a detailed invoice including parts used, labor charges, and taxes. The invoice is printable or can be emailed directly to the customer.
Can I add photos and notes for each repair item?
Yes. You can upload photos of jewellery before and after repair, and add internal notes or customer-visible remarks for each job. This feature is especially useful for transparency and dispute resolution.
Is there a customer portal for repair tracking?
If enabled, customers can check the status of their repair through a secure online portal or receive status updates via their preferred communication method (SMS or email).
How does this benefit my jewellery business?
By using the Repair and Maintenance Software in GPOS, you eliminate manual tracking, reduce errors, speed up repair workflows, and improve customer satisfaction. It also enhances professionalism by offering detailed documentation and status transparency.
Is the repair module included in all Jewellery POS packages?
Repair and Maintenance module is included in select Jewellery POS plans. Please check your subscription package or contact support to confirm availability.