CRM

Smarter CRM for
Stronger Relationships

Retail POS software simplifies transactions, inventory management, and customer service.

Adapts to increasing complexity as your business
expands

Improved Customer Relationships

Centralized customer data helps businesses provide personalized experiences.

Increased Efficiency

Automation of repetitive tasks frees up time for more strategic activities.

Scalability

 CRM systems can grow with your business, accommodating more users and data as needed.

Key Features of CRM in GPOS Systems

CRM (Customer Relationship Management) software is a tool designed to help businesses manage interactions with current and potential customers. It typically includes features for sales, marketing, and customer service, and aims to improve customer relationships, streamline processes, and increase profitability

Customer Data
Management

  •  Integrated Online Payment
  • Automatic Tax Calculations
  • Cash Payments
  • Redeem points in any branch any location.

Loyalty
Programs

  • Loyalty Program Integration
  • Multi-Channel Loyalty Sync
  • Secure Customer Data Management
  • Seamless Checkout Experience

Personalized
Marketing

  • Customizable VAT Reporting Periods
  • VAT Input and Output Report
  • Exportable VAT Reports
  • Real-time reporting and insights

Sales Tracking and
Analytics

  • Customizable Terminal Permissions
  • Centralized Management
  • Shared Inventory Across Terminals
  • Cross-Terminal Loyalty and Promotion

Customer
Communication

  • Inventory Barcode Integration
  • Barcode Label Printing
  • Barcode-Based Discount Management
  • Barcode Scanning for Stock Transfers

Appointment
Scheduling

  • Sale and purchase order management
  • Customizable Order Workflows
  • Reporting and Analytics
  • Return and Exchange Management

Omnichannel
Integration

  • Quick Payment Options
  • Automated Tax Calculation
  • Discount Management
  • Receipt Printing

24/7 support

Feedback From Real Customers

Meet our expert
support team

  • Multi-currency support
  • Cloud Accounting
  • Accounting Reports
  • Expense tracking
  • Automated Data Sync
  • GST & VAT tracking
  • Real-time Financial Insights

We worked
with the world’s biggest brands

FREQUENTLY
ASKED
QUESTIONS (FAQ)

WHAT IS THE RETAIL POST SYSTEM

Extend the capabilities of Lightspeed. The platform integrates with the world’s leading accounting software, ERP systems, marketing tools and more

Extend the capabilities of Lightspeed. The platform integrates with the world’s leading accounting software, ERP systems, marketing tools and more

Extend the capabilities of Lightspeed. The platform integrates with the world’s leading accounting software, ERP systems, marketing tools and more

Extend the capabilities of Lightspeed. The platform integrates with the world’s leading accounting software, ERP systems, marketing tools and more

Switch to GPOS and accelerate your business success